Privacy policy

Legal information, acceptance and use

The provisions in this section regulate access to and use of services on the webpage that EXELTAINER, S.L. provides to its users, which is hosted at the domain  (Hereafter, the “Website”.)

In compliance with requirements on information collection set forth in Article 10 of Spanish Law 34/2002, dated July 11, on Information Company Services and Electronic Commerce (“Servicios de la Sociedad de la Información y del Comercio Electrónico”), the following information is provided:

Owner of the domain: EXELTAINER, S.L., headquartered at this address: Calle Jacinto Benavente 5, Nave 9, P.I. Casablanca, Torrejón de Ardoz (28850 Madrid), with Fiscal Identification Code (CIF) #B84192061.

Use of the Website confers on the visitor the status of User and implies the acceptance of all the conditions included in this Legal Notice. The User must read this Legal Notice carefully every time he wishes to access the information contained on the Website, since the Notice may have been modified in the meantime., provides access to a wealth of information, services, programs and data (hereafter, the “Contents”) on Internet pages belonging to EXELTAINER, S.L. The User accepts all responsibility for the use of the site. That responsibility extends to any registrations that may be necessary to access specific services or content.

In said registrations, the User will be responsible for providing truthful and valid information. As a consequence of said registration, the USER may be provided a password, for which he or she will be responsible, including ensuring the appropriate, diligent and confidential use thereof. The User undertakes to use the Contents and services provided through EXELTAINER, S.L.’s website appropriately.

Privacy Policy

Your privacy and security are important to us. Here we explain the personal information we will gather from our Users, and how we will use it. We encourage you to read these terms carefully before providing personal information on this Website.
We must also warn you that this Privacy Policy can change due to legislative requirements or self-regulation, so Users are encouraged to check it regularly. This Policy will apply whenever Users decide to fill out any form among any of the contact forms that gather personal information.

EXELTAINER, S.L., has adapted this Website to the requirements of Spanish Organic Law 15/1999, dated December 13, on the Protection of Personal Information (“Protección de Datos de Carácter Personal”, or LOPD), and to Spanish Royal Decree 1720/2007, dated December 21, known as the Regulations for the Application of the LOPD (“Reglamento de desarrollo de la LOPD”). It also complies with EU regulation 2016/679 of the European Parliament and Council dated April 27, 2016, on the protection of natural persons (GDPR), as well as Spanish Law 34/2002, dated July 11, on Information Company Services and Electronic Commerce (LSSICE or LSSI). 

Responsibility for the handling of your personal data

Identity of the responsible party: EXELTAINER, S.L.

Fiscal Identification Number/Code (NIF/CIF): B84192061

Address: Calle Jacinto Benavente 5, Nave 9, P.I. Casablanca, Torrejón de Ardoz (28850 Madrid)

Email address:

For the purposes of the provisions of the aforementioned General Data Protection Regulation, the personal information that you send over forms on the Website will be treated as data coming from “website Users and customers”.

For the purpose of handling our Users’ data, we implement all the technical and organizational security requirements set forth in current legislation.

Why do we handle your personal data?

When a User connects to this Website, for example, to request a quote for our services, or to manage the administrative tasks of customers (purchase orders, invoices, delivery notes, etc.) they are providing personal information that EXELTAINER, S.L. is responsible for. That information may include personal data, like their IP address, name, physical address, email address, telephone number and other information. When they provide this information, the User gives their consent for their information to be collected, used, managed and stored by EXELTAINER, S.L., only in the ways described in the Legal Notice and this Privacy Policy.

At EXELTAINER, S.L., there are different systems for gathering personal information and we manage information provided by visitors for the following purposes in the case of each information gathering system (web forms):

Contact form: We request the following personal data: Name, Telephone and Email in order to answer the requests of users of EXELTAINER, S.L. For example, we may use that data to respond to your request and provide answers for any doubts, complaints, comments or concerns you may have regarding the information included on the Website.

There are other purposes for which we use your personal data:

  • To guarantee compliance with the terms of use and applicable legislation. This includes the development of tools and algorithms that allow this Website to guarantee the confidentiality of the personal data it collects.
  • To support and improve the services offered by this website.
  • We also collect other non-personal data through certain cookies that are downloaded to the user’s computer, when he or she browses the Website referred to in the Cookie Policy.

Legal grounds for handling your data

The legal grounds for handling your data are: express consent.

To fill in a contact form or make comments in this Website, explicit consent to this Privacy Policy is required.

Data types

The type of data that is handled is identification data. We do not handle specially protected data types.

How long will we store your data?

Personal data provided will be stored as long as the commercial and/or contractual relationship between the parties remains in effect, the interested party does not request its deletion and deletion of the data is not required by some sort of legal or other requirement.

If the User withdraws his or her consent for the handling of the data, or uses his or her right to cancellation or deletion, his or her personal data will be kept blocked and available only to Law Enforcement for the legally mandated timeframe, in case of any potential liabilities resulting from the handling of said data. 

What are your rights when you provide your data?

Anyone has the right to obtain confirmation of whether or not we are handling personal data at EXELTAINER, S.L.

Interested parties have the right to:

  • Request access to personal data related to the interested party
  • Request the alteration or deletion of the data
  • Request limitations on its handling
  • Oppose its handling
  • Request portability of the data

The User and/or Client may exercise any of the rights mentioned in the foregoing paragraph, by sending an email explaining the right they wish to exercise to EXELTAINER, S.L., at the address, or by sending a signed letter through regular mail to EXELTAINER, S.L., Calle Jacinto Benavente 5, Nave 9, P.I. Casablanca, Torrejón de Ardoz (28850 Madrid), providing in both cases a copy of their Identity card, NIE or passport and any documents to support the request, if applicable,.

The User and/or Client is informed that he or she may direct any type of claim regarding the protection of personal data to the Spanish Data Protection Agency,, a Spanish State Control Authority.

Intellectual property of Website content

EXELTAINER, S.L. itself, is the owner of all intellectual and industrial property rights on its Website, as well as all elements contained therein.  Pursuant to the provisions of Articles 8 and 32.1, second paragraph, of the Intellectual Property Law, the following are expressly prohibited without the authorization of EXELTAINER, S.L.: the reproduction, distribution and public broadcasting, including distribution methods, of all or part of the contents of this Website, for the purposes of providing information requested by interested parties, via any medium or technical means, without the permission of EXELTAINER, S.L.. The User undertakes to respect the Intellectual and Industrial Property Rights belonging to EXELTAINER, S.L. They may see the website’s contents and even print them out, copy them and store them on the hard disk of their computer, or any other physical media, as long as they be solely and exclusively for personal and private use.

Content and services disclaimer

EXELTAINER, S.L., shall not be liable under any circumstances for any losses or damages of any kind suffered by the User due to any of the following: errors or omissions of content, lack of website availability, or the transmission of viruses or malware or harmful software embedded in the contents, despite having implemented all the technological mechanisms necessary to prevent it.

EXELTAINER, S.L., reserves the right to carry out, without any prior notice to its Users, any alterations that it sees fit to its website and may change, delete or add both to the contents and services that are provided on it, as well as the ways in which these appear or are located on the website.

EXELTAINER, S.L. shall not, under any circumstance, accept any responsibility for the contents of any link to an external website, nor shall it guarantee the technical availability, quality, reliability, exact nature, scope, truthfulness, validity and constitutional permissibility of any material or information contained in any hyperlink or any other website. Likewise, the inclusion of such external links does not imply any kind of association, partnership or interest in the linked entities.

EXELTAINER, S.L. reserves the right to deny or withdraw access to the website and/or services offered, without any need for prior notice, on its own initiative or that of a third party, to any users that do not comply with the present General Terms of Use.

EXELTAINER, S.L. may change the conditions listed here at any time, duly publishing them as they appear here. Said conditions will be effective as of their publication and will remain in effect until supplanted by the due publication of others.

Security and confidentiality

EXELTAINER, S.L. guarantees the security and confidentiality of all its communications with its customers. EXELTAINER, S.L. guarantees the protection and confidentiality of personal data, addresses and any other kind of data provided by our clients, according to the provisions of Spanish Organic Law 15/1999, dated December 13, on the Protection of Personal Data (“Protección de Datos de Carácter Personal”) and also according to the terms set forth in our Privacy Policy, which the user must have accepted during the registration process.

Applicable legislation and competent jurisdiction

Purchases carried out with EXELTAINER, S.L. are regulated by Spanish law. In case of any controversy or discrepancy, the competent jurisdiction will be the Courts of Arganda del Rey.